{"id":656,"date":"2021-12-12T11:13:42","date_gmt":"2021-12-12T11:13:42","guid":{"rendered":"https:\/\/rsudtpi.kepriprov.go.id\/baru\/?page_id=656"},"modified":"2026-08-21T14:20:24","modified_gmt":"2026-08-21T14:20:24","slug":"customer-care","status":"publish","type":"page","link":"https:\/\/rsudtpi.kepriprov.go.id\/baru\/customer-care\/","title":{"rendered":"Layanan Pengaduan"},"content":{"rendered":"<div class=\"wpb-content-wrapper\" id=\"wpb-content-root\"><style type=\"text\/css\"><\/style><p>[vc_row][vc_column][vc_custom_heading text=&#8221;Layanan Aspirasi &#038; Pengaduan Online RSUD Raja Ahmad Tabib&#8221; font_container=&#8221;tag:h2|text_align:center|color:%231e73be&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1760618217883{padding-top: 35px !important;padding-right: 35px !important;padding-bottom: 35px !important;padding-left: 35px !important;background-color: #eaeaea !important;}&#8221;][vc_column_text]<\/p>\n<blockquote><p>&#8220;Kami Siap Mendengar. Kepuasan Anda adalah Prioritas Kami.&#8221;<\/p><\/blockquote>\n<p>Di RSUD Raja Ahmad Tabib, kami berkomitmen untuk terus meningkatkan kualitas layanan. Suara, masukan, dan keluhan Anda adalah bagian penting dari proses evaluasi kami. 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font_container=&#8221;tag:h3|text_align:center&#8221; css=&#8221;.vc_custom_1691629691350{margin-top: 0px !important;margin-bottom: 0px !important;border-top-width: 0px !important;border-bottom-width: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_custom_heading text=&#8221;(+62) 812 7581 2812&#8243; font_container=&#8221;tag:h6|text_align:center&#8221; css=&#8221;.vc_custom_1691629742850{margin-top: 0px !important;border-top-width: 0px !important;padding-top: 0px !important;}&#8221;][\/vc_column_inner][\/vc_row_inner][vc_custom_heading text=&#8221;Besar harapan kami anda dapat berperan dalam peningkatan mutu layanan RSUD Raja Ahmad Tabib melalui layanan kritik\/saran yang telah kami sediakan.&#8221; font_container=&#8221;tag:h2|text_align:center|color:%231e73be&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1639308455613{padding-top: 35px !important;padding-right: 35px !important;padding-bottom: 35px !important;padding-left: 35px !important;background-color: #eaeaea !important;}&#8221;][\/vc_column][\/vc_row][vc_row gap=&#8221;0px&#8221; 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type=&#8221;doughnut&#8221; stroke_width=&#8221;2&#8243;][\/vc_tta_section][vc_tta_section title=&#8221;Grading&#8221; tab_id=&#8221;1688541606795-bab3da32-de3d&#8221;][vc_line_chart values=&#8221;%5B%7B%22title%22%3A%22Grading%20Merah%22%2C%22y_values%22%3A%221%3B0%3B0%3B0%3B1%3B0%3B0%3B0%3B0%3B0%3B0%3B0%22%2C%22color%22%3A%22blue%22%7D%2C%7B%22title%22%3A%22Grading%20Kuning%22%2C%22y_values%22%3A%220%3B0%3B0%3B0%3B0%3B1%3B0%3B0%3B0%3B0%3B0%3B0%22%2C%22color%22%3A%22pink%22%7D%2C%7B%22title%22%3A%22Gradiing%20Hijau%22%2C%22y_values%22%3A%222%3B5%3B5%3B8%3B26%3B8%3B1%3B5%3B10%3B18%3B5%3B0%22%2C%22color%22%3A%22sky%22%2C%22custom_color%22%3A%22%23ebebeb%22%7D%5D&#8221;][\/vc_tta_section][\/vc_tta_tabs][\/vc_column][\/vc_row][vc_row][vc_column][vc_separator][vc_cta h2=&#8221;Surat Keputusan Tim Penanganan Pengaduan Masyarakat&#8221; h4=&#8221;RSUD Raja Ahmad Tabib Provinsi Kepulauan Riau \u2013 Nomor: 85.1\/SK-RSUD RAT\/V\/2025&#8243; btn_title=&#8221;File SK Tim Penanganan Pengaduan&#8221; btn_size=&#8221;lg&#8221; btn_color=&#8221;orange&#8221; add_button=&#8221;bottom&#8221; btn_link=&#8221;url:https%3A%2F%2Fdrive.google.com%2Ffile%2Fd%2F1KGPrltTyD1f7_rbF2pUPSEIii_k4dUH-%2Fview%3Fusp%3Ddrive_link|target:_blank&#8221;]Sebagai bentuk komitmen RSUD Raja Ahmad Tabib dalam memberikan pelayanan publik yang prima, cepat, dan bertanggung jawab, diterbitkan Surat Keputusan Direktur RSUD Raja Ahmad Tabib Nomor 85.1\/SK-RSUD RAT\/V\/2025 tentang Tim Penanganan Pengaduan Masyarakat.<br \/>\nSK ini menjadi dasar dalam pelaksanaan penanganan setiap bentuk pengaduan masyarakat terhadap pelayanan rumah sakit agar dapat ditangani secara profesional dan transparan.<\/p>\n<p>\ud83d\udcc4 Unduh Dokumen SK Selengkapnya:[\/vc_cta][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_custom_heading text=&#8221;Layanan Aspirasi &#038; Pengaduan Online RSUD Raja Ahmad Tabib&#8221; font_container=&#8221;tag:h2|text_align:center|color:%231e73be&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1760618217883{padding-top: 35px !important;padding-right: 35px !important;padding-bottom: 35px !important;padding-left: 35px !important;background-color: #eaeaea !important;}&#8221;][vc_column_text] &#8220;Kami Siap Mendengar. Kepuasan Anda adalah Prioritas Kami.&#8221; Di RSUD Raja Ahmad Tabib, kami berkomitmen untuk terus meningkatkan kualitas layanan. Suara, masukan, dan keluhan Anda adalah bagian penting dari proses evaluasi kami&#8230;.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-656","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/rsudtpi.kepriprov.go.id\/baru\/wp-json\/wp\/v2\/pages\/656","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rsudtpi.kepriprov.go.id\/baru\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rsudtpi.kepriprov.go.id\/baru\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rsudtpi.kepriprov.go.id\/baru\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rsudtpi.kepriprov.go.id\/baru\/wp-json\/wp\/v2\/comments?post=656"}],"version-history":[{"count":32,"href":"https:\/\/rsudtpi.kepriprov.go.id\/baru\/wp-json\/wp\/v2\/pages\/656\/revisions"}],"predecessor-version":[{"id":2657,"href":"https:\/\/rsudtpi.kepriprov.go.id\/baru\/wp-json\/wp\/v2\/pages\/656\/revisions\/2657"}],"wp:attachment":[{"href":"https:\/\/rsudtpi.kepriprov.go.id\/baru\/wp-json\/wp\/v2\/media?parent=656"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}